Booking
When booking an installation for an event with Bling decorations, the following document serves as reference to BLING DECORATIONS and the Terms & Conditions. BD highly recommends that all installations be scheduled at minimum, 30 days, however we will accept installation dates as early as 2 weeks prior to the date of your event.
Your event is not officially booked, with the date reserved for your installation, until the entire balance of the FEE and the Terms & Conditions are received by BD. There will be a due date for payments on both the BOND fee and the final payment prior to the date of installation, if applicable.
THERE IS ALWAYS COLOR DIFFERENCE OF BALLOONS, FLOWERS , boards etc. AS SHOWN IN PHOTO. SO PLEASE UNDERSTAND THE Fact, that photo and live setups do look different .
Please don't take the photo and try to match the color and orientation of the setups.
Payments Made
Payments can be made with Debit/Credit Card, AFTERPAY, or Cash. We accept MasterCard, Visa, Amex.
Refunds
BD is an event company specializing in balloon decor installations. Anyone retaining services via BD will be required to pay a retainer fee based on the size, detail, and value of the installation. This payment is expected to be paid in full prior to any services being rendered to the Client.
No refunds are given for any payments towards the retainer fee, even if the retainer fee is not paid in full.
No refunds are given for any payments made towards the remaining balance of the installation order
regardless of the situation. We understand situations arise that will either require the Client to cancel or reschedule their event, and although we are empathetic to those situations, we are unable to refund any payments made. When we accept an order, we begin working immediately on selecting the best design and decor needed to accomplish our goal, a perfect installation for your event.
for your installation and the remaining balance is used to order any materials, supplies, as well as cover any labor, traveling expenses, etc. As long as a written notification is received by BD and the cancellations/rescheduling guidelines are followed, we are able to reschedule the installation.
Rescheduling & Cancellations
Rescheduling
The Client has the freedom to reschedule the installation with a written 7 (seven) day notice. The Client may reschedule for any date within the next 365 calendar days, at the convenience of BD, without being charged a cancellation fee. The reschedule date is subject to availability. If we are unavailable, the below cancellation policies and fees will apply. We suggest that if the Client needs to reschedule, they include the preferred date to reschedule as well as a second choice, in the event that the first choice is unavailable.
Cancellations
The Client has the freedom to cancel at any time without receiving a cancellation fee, so as BD receives a written notice within 7 days. If a written notice is not received within 7 days of the scheduled installation, the Client will assume NO REFUND WILL BE GIVEN. Please be aware, any and all payments made towards any of the following, including but not limited to; retainer fee, materials, supplies, labor, etc. will be forfeited and considered non-refundable.
It is the Client’s sole responsibility to confirm if the venue allows; helium tanks, helium balloons, tall structures, wall hangings, tall ladders, etc. prior to any payment made to BD. If the Client fails to confirm the venue’s rules for balloons, helium tanks/balloons, wall hangings, tall ladders, etc. prior to making any payment(s), said payment(s) will be forfeited and considered non-refundable.
Venue Access
It is the Client’s responsibility to make arrangements for BD to gain/maintain access of the venue. The Client is also responsible for obtaining any permits, access passes, gate/room access cards, wristbands for entire staff, as well as notify BD of any room changes within the venue, if applicable, with at least 24 hours notice. Access arrangements apply to access prior to the event for installation, as well as access to strike, if applicable, or breakdown any props, designs, equipment, etc. If props/designs/equipment are transported by the Client, the Client may return said items to BD the following day.
Event Details
The Client is responsible for seeing that the venue has the name of the Creative Director’s name and contact number on file for two reasons; 1) The Creative Director needs to have a point of contact at the venue in the event a change has occurred on our end, we have a way to relay that info, possibly find a resolution if applicable. 2) In the event the point of contact at the venue needs to reach the Creative Director to inform BD of a change, it makes the communication process easier. This also allows for the Client to not be inconvenienced on the day of installation as well.
Installations
The Creative Director overseeing the installation should receive any permits, access passes, gate/room access cards, AS DISCUSSED to ensure access to the venue. If access is denied at any time, for any reason, including failure or lack of communication, it will result in items not being installed punctually or adequately, and possibly not at all. If this occurs, the Client agrees that BD will not be held liable.
• All installations require a minimum of 2 (two) hours for orders totaling $150-$450.
• All installations require a minimum of 3-4 (three-four) hours for orders of $450-$650.
• All installations require a minimum of 4-5 (four-five) hours for orders $651+.
If any orders are of intricate detail, large capacity, or for any other reason that requires more than 4 hours for installations, they will be documented and adhered to in order to receive a quality installation.
Client Installations
• If applicable, the Client may transport and install their order themselves.
• This must be communicated in writing prior and will not be changed after signing the Terms & Conditions.
• The Client agreeing to transport and install the order themselves, will have the delivery and installation fee waived.
Installations
• There will be a delivery and installation fee, figured into the pricing for the event during the booking stage.
• Failure to have the entire balance paid for, regardless the dollar amount, will result in a cancelled installation and forfeited payments, which can not be refunded or transferred.
• A team from BD, including your Creative Director, will arrive at the venue at designated time for installation.
• Our team will need to unload the equipment and decorations to the designated area, set up a designated working space, free from interruption or traffic from other vendors.
• The time designated for the installation will be utilized, however, any time left over after installation is complete, is not subject to discounts or refunds.
Any and all equipment and props are property of BD and will be returned to BD either the same
day, after the event or the following day, if being transported by the Client.
Ownership of Equipment & Materials
All equipment, materials, and props used for the installation, are the sole property of BD and are used on a rental basis only.
• The Client is responsible for access to retrieve said equipment, materials, and props after the event.
• Signing the Terms & Conditions makes the Client solely responsible for the equipment, during and after the event, until surrendered back to BD.
• Failure to do so, will result in the Client accepting sole responsibility for the property of BD and agrees to have the card on file charged or be sent an invoice and agrees to pay it.
• Any damage or vandalism that occurs to any of the property of BD during the event, including any damage or vandalism that occurs due to the Client’s guests, will result in the Client accepting sole responsibility for the property of BD and agrees to have the card on file charged or be sent an invoice and agrees to pay it. This includes but is not limited to misuse, theft or disasters (fire, flood, earthquake).
Balloon Float Time
Your balloon decor will be designed around the specifications of your event.
• Latex balloons have an approximate float time of 12 hours.
• Mylar/Foil balloons have an approximate float time of 1 week.
• There are many variables that can affect the float time of your balloon decor including but not limited to weather, rain, wind, extreme heat.
• Please be aware of this if you are reserving a date for an outdoor installation.
Balloon Releases
Although balloon releases are intended to remember someone lost, support a cause, show respect for someone or something, and much more, BD does not participate in balloon releases of any kind, regardless the number of balloons requested. BD will not fill orders for anyone intending on releasing the balloons. Releasing balloons is detrimental to our environment in many ways. Balloons float hundreds, if not thousands of miles and when they land, they run a chance of landing in the ocean, in areas where livestock could accidentally eat them, or anywhere else as litter. We do not support, do not fill orders for and advise against participating in any balloon releases.
Outdoor Events
*****WE DO NOT CANCEL FOR BAD WEATHER UNLESS DEEMED DANGEROUS WEATHER OR A NATURAL DISASTER***** *****BY LOCAL STATE / GOVERNMENT OFFICIALS*****
By signing the Terms & Conditions, the Client acknowledges that some balloon decor may be affected by temperature and humidity, something that BD can not be held liable for. BD will not be held liable for the reaction of any balloon decor to the weather or uncontrollable acts of nature including but not limited to rain, wind, or extreme heat. BD NEVER guarantees perfect results for any installation done outdoors or in these uncontrollable situations.
• In the event there is a situation that prevents the Creative Director from installing the balloon decor in the original location at a venue, the Creative Director is able to move the balloon decor to that location
(still on site at original address) and attempt to complete the installation.
• It is the Client’s sole responsibility to have an alternate location available and ready in the event the original location is not able to be utilized. Failure to do so will cause the payments to be forfeited and considered non refundable.
• BD will however, not be able to guarantee a quality and perfect installation due to last minute setup changes, but will promise to do everything possible to ensure it is as close to perfect as physically possible.
•The Client is responsible for locating an alternate location to setup as well as ensure access to BD.
• If dangerous weather or a natural disaster occurs that causes the venue to close and prevents the event from taking place, the Client may reschedule the installation for a different date, within the next365 days.
• Dangerous weather and natural disasters are only accepted if acknowledged by a local state/government official.
• If the Client cancels the event due to rain or other bad weather, not designated as “dangerous weather "or “natural disaster”, the Client understands that the payments will be forfeited and considered nonrefundable. The payments will not be transferable.
• BD agrees to be present and ready for installation even if it is raining, snowing, or displaying any other type of “irregular” weather, with the exception of road closures.
Pricing & Fees All pricing regarding the entire order including but not limited to; retainer fee, delivery fee, installation fee, striking fee, cancellation fee, etc. will be documented during the booking stage. All payments made towards any and all of these charges are non refundable. Please make sure you have communicated the necessary details to any other vendors you may be working with prior to booking with BD .Retainer Fee 50% of total order for installation (Case by case basis)Delivery Fee starting at $20 (Anything 100 miles or more, please contact us.)
Cancellation Fee
$100 (Avoid by providing, in writing, a request to reschedule within 7 days of the event.)
Display & Promotion
By signing the Terms & Conditions, the Client agrees that BD may use the decorated display including vide recordings and photographs for usage on the official BD website, including but not limited to social media networks, flyers, billboards, displays, commercials, and any other form of promotional marketing.
All designs/displays installed by BD are the property of BD, in return BD reserves the right to utilize any/all photographs and video recordings as deemed necessary, for promotional use. This also includes any personal photographs or video recordings taken by the Client or the Clients’ guests.
BD reserves the right to include the official BD logo on any personal photographs or video recordings made, from an BD installation. BD also reserves the right to refuse to use any photographs or video recordings made by any of the following, including but not limited to; BD, the Client, the Clients’ guests, photographers, videographers, venue personnel, or any other vendors.
Vendors & Event Coordinators
BD is focused on making balloon decor that stands as an unforgettable piece in your event. Our main focus is providing exceptional service and installing a quality design. We strive for perfection and in return, we expect all vendors or event coordinators who are working together to create this unforgettable event, to expect nothing less than perfection as well. With that being said, all vendors and event coordinators can be referred to the Client.
• BD is not responsible for assisting other vendors in tasks related to their designated field.
• BD is responsible for maintaining a safe and healthy work space, installing the balloon decor, striking and disassembling if applicable.
• BD will not refund any payments made due to other vendors hindering or becoming detrimental to the progress and quality of the installation.
• BD expects any Client working with an Event Coordinator to ensure their coordinator is abreast of the installation arrangements prior to the day of the event.
Independent Contractor
The Terms & Conditions are not to be misconstrued as an employment agreement in any way. BD and its Creative Director, as well as the team and/or any vendors accompanying the Creative Director functions solely as Independent contractors. The Client understands that the Creative Director is a professional and does not need to be supervised during the installation of the balloon decor.
Please be advised that prices are subject to change without notice.
By SIGNING the Terms & Conditions document and or submitting payment, I certify that I have read this document in its entirety, I fully understand and agree with this agreement. I also understand my role as a Client and the role that my Creative Director will play in the installation for my event.
BLING DECORATIONS LTD
